KNOW ME Privacy Policy

Effective Date: May 19, 2025

1. Who We Are

KNOW ME is a company established and operating under the laws of the European Union. All of our team members, regardless of their physical location or travel status, act solely as representatives and extensions of KNOW ME. Any access to personal data by our team members, whether from within the EU or while temporarily abroad, is always under the direct control and responsibility of KNOW ME as the data controller or processor.

We are committed to protecting your personal data and use standardized business safety practices to ensure its security and confidentiality at all times.

We do not share or disclose your personal data with any third parties unless it is necessary for the provision of our services and has been previously discussed and agreed with you.

2. What We Do

KNOW ME provides AI consulting, implementation, and workflow solutions to entrepreneurs and businesses. Our services are designed to help clients integrate artificial intelligence into their operations safely and ethically. We collect only the information necessary to deliver our services, communicate with our clients, and fulfill our legal obligations.

3. Information We Collect

We collect personal information directly from you when you engage with our services.

This may include:

• Identifiers: Name, email address, phone number, business address.

• Professional Information: Job title, company, business goals.

• Internet Activity: IP address, cookies, and usage data (see Cookie Policy).

• Other Information: Any information you voluntarily provide when booking a call or requesting information.

We do not knowingly collect sensitive personal information (e.g., health, financial, government ID, biometric data). Please do not provide such data.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services.

• To communicate with you about your projects and our offerings.

• To comply with legal and regulatory requirements.

• To ensure the security and integrity of our operations.

• To respond to your inquiries and requests.

We will never sell, rent, or share your personal information for marketing or unrelated purposes.

5. Legal Basis for Processing

We process your personal data only when we have a legal basis to do so, including:

• Consent: Where you have given clear consent.

• Contract: Where processing is necessary for signing a contract with you.

• Legal Obligation: Where required by law.

• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights do not override those interests.

6. Data Minimization and Retention

We collect only the personal data necessary for the specified purposes and retain it only as long as needed to fulfill those purposes or comply with legal obligations. When your information is no longer required, we securely delete or anonymize it.

7. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing. We may share your data with:

• Service Providers: Trusted vendors (e.g., cloud storage) under contractual obligations to protect your data.

• Legal Authorities: When required by law or in response to valid legal requests.

In the case that International Data Transfers might be needed to provide our services, we will disclose it with you and they will be protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms, when required.

8. International Data Transfers

In the case that we need to transfer your personal data outside the European Economic Area (EEA) or the United Kingdom, and where the destination country has not been recognized as providing an adequate level of data protection, we implement appropriate safeguards to ensure your data remains protected. These safeguards may include the use of Standard Contractual Clauses (SCCs) or other legally recognized mechanisms. You may request further information about these safeguards by contacting us.

9. Data Security

We use standardized business safety practices to protect your personal data, including secure remote access, strong authentication, and encryption. Access to your information is restricted to authorized personnel only, and we regularly review our security practices to protect against unauthorized access, disclosure, alteration, or loss.

10. Your Rights

Depending on your location, you have the following rights:

For EU/UK Residents (GDPR/UK GDPR):

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Erase your data (“right to be forgotten”).

• Restrict or object to processing.

• Data portability.

• Withdraw consent at any time.

• Lodge a complaint with your data protection authority.

For California Residents (CCPA/CPRA):

• Know what personal information we collect, use, disclose, or sell.

• Access specific pieces of personal information.

• Request correction or deletion of your information.

• Opt out of the sale or sharing of your personal information (we do not sell or share for marketing).

• Non-discrimination for exercising your privacy rights.

To exercise your rights, contact us at josue@know-me.co.uk. We may need to verify your identity before fulfilling your request.

11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. If we become aware of such activity, we will promptly delete the data.a

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and ensure proper functionality. Cookies are not used for marketing or profiling. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

13. Accountability and Auditing

We are accountable for our data practices and provide regular training to employees and contractors. We audit our use of personal data to ensure compliance with this policy and applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The effective date at the top indicates the latest version. Significant changes will be communicated via email or our website.

15. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

josue@know-me.co.uk